Privacy Policy – FullfilWave.com
Effective Date: 26 April 2021 (Last Updated)
1. General
At FullfilWave.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you agree to the terms set out in this policy. We comply with all applicable privacy regulations, including the GDPR. This policy may be updated periodically—please review this page regularly for updates.

2. Information About Us
This website is operated by FullfilWave Ltd (“FullfilWave”, “we”, “us”, “our”). We are committed to maintaining the privacy and protection of your personal data. This policy outlines your rights and our obligations in managing your information.

3. Websites Covered
This Privacy Policy applies to all websites and domains owned by FullfilWave Ltd, including fullfilwave.com. Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

4. Information We Collect
We collect both personal and technical data:
Personal Information:
Includes your name, address, email, phone number, business name and details, user ID, and payment information when you register, place an order, or request services.
Technical Data:
Includes your IP address, browser type, operating system, referring/exit pages, and timestamps. This data helps us analyze trends and enhance site functionality.
Demographic Data (optional):
Business type, company size, and other relevant information to personalize your user experience.

5. How We Use Your Information
We use your information to:
Provide the services you request
Process payments and fulfill orders
Respond to inquiries and customer support needs
Send transactional, service, or promotional communications
Improve our website, services, and marketing efforts
Comply with legal and regulatory obligations
Marketing:
You may opt out of receiving promotional content at any time by updating your preferences or using the unsubscribe link provided in our emails.

6. Communications
Upon registration, you’ll receive a welcome email to verify your credentials. We may also contact you for account-related updates, service notifications, or promotional offers. You can opt out of marketing communications but not essential service notifications unless you deactivate your account.

7. Sharing of Information & Cross-border Transfers
We work with trusted third-party service providers to deliver our services. Your personal data may be processed or stored in countries outside of your own (including outside the EEA or Canada). We ensure appropriate safeguards are in place when sharing data internationally.
We do not sell or share your personal data with third parties for their own use without your consent, unless required by law (e.g., subpoenas, court orders, or to assist with investigations).

8. Cookies and Tracking
We use cookies and similar technologies to:
Recognize your device
Track site usage and improve functionality
Support secure browsing and order processing
You may disable cookies through your browser settings. However, doing so may limit certain website functionalities.

9. Children’s Privacy
FullfilWave.com does not knowingly collect data from children under the age of 13. Our website and services are not intended for users under 13.

10. Your Rights
Subject to applicable laws, you have the right to:
Access the personal data we hold about you
Correct or update any incorrect or outdated data
Withdraw consent where processing is based on consent
Request erasure (“right to be forgotten”)
Restrict or object to certain types of processing
Data portability – request transfer of your data in machine-readable format
File a complaint with a supervisory authority such as the UK ICO (https://ico.org.uk)
To exercise your rights, email us at privacy@fullfilwave.com or use the contact details below.

11. Data Security
We use industry-standard practices to protect your data, including:
SSL/TLS encryption
Secure server infrastructure
Strict internal access controls
Regular security audits and updates
Credit card and payment information is encrypted and processed securely. We do not store credit card details.

12. Data Storage and Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. For example:
10 years for accounting/payment records (§147 AO)
6 years for commercial correspondence (§257 HGB)
After retention periods expire, data is securely deleted or anonymized.

13. Terms and Conditions
Your use of FullfilWave.com is subject to this Privacy Policy and our Terms and Conditions


14. Contact Us
Have a question or concern?
Email: support@fullfilwave.com
FullfilWave Ltd
Unit 1, Blackacre Road
Great Blakenham, IP6 0FL
United Kingdom